How we work with your team
No surprises: this is exactly how we start, deliver and support the work, whether you need one engineer or a full team.
- A call with our CEO or CTO first
- Two-week sprints with demos
- The team that builds it supports it
Three ways to work with us
| Staff augmentation | Dedicated team | Software outsourcing | |
|---|---|---|---|
| How it works | Our engineers join your team and follow your processes | A long-term team working as part of your organization | Our project manager and team deliver an agreed scope |
| Best for | Adding skills or capacity fast | Ongoing development and support | A defined system or major release |
Staff augmentation
- How it works
- Our engineers join your team and follow your processes
- Best for
- Adding skills or capacity fast
Dedicated team
- How it works
- A long-term team working as part of your organization
- Best for
- Ongoing development and support
Software outsourcing
- How it works
- Our project manager and team deliver an agreed scope
- Best for
- A defined system or major release
IT staff augmentation · Dedicated teams · Custom software development
How every engagement starts
A call with our CEO or CTO
30 minutes on what you need and whether we're the right fit.
Assessment or scoping
For projects, a short assessment or scoping exercise; for staffing, a requirements call.
A written plan
Scope, phases, team, timeline and budget range, or a shortlist of engineers.
Kickoff
Tools, access, ceremonies and a named point of contact, set up in week one.
How we deliver
- Written requirements before we build, and a formal change-request process after
- Two-week sprints with a demo at the end of each
- Code reviews, with your developers invited
- QA automation engineers on every project, testing every sprint
- Phased releases and parallel running where the stakes are high
How we communicate
- A named project manager or account manager for every client
- Your tools: Jira, Slack or whatever your team already uses
- Regular status updates, and no bad news held back
- Working hours that match yours: North American engineers on your schedule, and a global delivery team working 8 am to 5 pm Eastern Time
How we protect your work
- NDAs and IP assignment: the code and work product belong to you
- Least-privilege access through accounts you control
- Background checks for engineers
- BAAs signed where health information is involved
What happens after go-live
The team that built it supports it: production support during business hours, response to critical issues after hours, and continuous enhancements. Our longest-running claims team has worked with the same client for more than 3 years.
See if we're the right fit
In 30 minutes with our CEO or CTO, you'll know whether we can help and what working together would look like.