Privacy policy

This website is operated by Integriti Group, Inc., a Delaware corporation ("Integriti", "we", "us"). Our offices are at One World Trade Center, 85th Floor, New York, NY 10007, United States, and 2 Robert Speck Parkway, Suite 750, Mississauga, Ontario L4Z 1H8, Canada. You can reach us about privacy at info@integriti.io or +1 (289) 901-0886.

This policy explains how we collect, use and share personal information when you visit www.integriti.io, contact us through our forms, book a call through our calendar, or receive emails from us.

It does not cover:

• Work we do for clients. Personal information we handle while delivering services is governed by our agreements with those clients.
• Job applications. Our open roles are hosted by our recruiting provider on a separate site with its own privacy policy.
• Other websites that we link to.

Information you give us. When you fill in a form or book a call, we collect:

Please don't send us health information, patient information or other sensitive personal information through this website. Our forms don't accept file uploads; where a project requires sensitive documents, we arrange a secure transfer separately, under a written agreement.

Information collected automatically. When you visit the site, we and our service providers collect:

Information from other sources. We may receive business contact details from professional networks or from people who refer you to us.

We don't collect sensitive personal information as defined by US state privacy laws, and we don't use automated decision-making to make decisions about you.

We use personal information to:

• respond to your enquiry, prepare for and hold the calls you book, and follow up on them;
• send you the materials you request, such as our modernization risk checklist;
• send occasional emails about our services, where the law allows or you've agreed (you can unsubscribe at any time);
• understand how the site is used and improve it;
• keep the site secure and prevent misuse;
• comply with the law and protect our legal rights.

We use a small number of cookies and similar technologies:

If you're in the European Union, the United Kingdom or Quebec, analytics and advertising cookies stay off unless you give your consent. Elsewhere, you can block or delete cookies in your browser settings, opt out of Google Analytics with Google's browser add-on, and control how Google personalizes ads in Google's Ad Settings. Our site honors the Global Privacy Control (GPC) signal: if your browser sends it, we don't use advertising cookies for you.

We don't sell personal information for money. When we use Google Ads remarketing, advertising cookies on our site let Google show our ads to you on other websites and services. Some US state laws treat this as "sharing" personal information for targeted advertising, and you can opt out at any time, as described in sections 5 and 10.

We share personal information only with:

• Service providers who help us run our business, under contracts that limit how they use it: website hosting (Vercel), customer relationship management, scheduling and email (GoHighLevel), and analytics and advertising (Google). In the past 12 months we disclosed contact details, professional details, messages, booking details, and device and usage data to these providers for these business purposes.
• Professional advisers, such as lawyers and accountants, where needed.
• Authorities, when the law requires it or to protect our rights, our clients or others.
• A buyer or successor, if our business is reorganized, merged or sold.

We and our service providers process personal information in the United States, Canada and other countries where our team members and providers operate. Wherever it's processed, we protect it as this policy describes and require our providers to do the same. Where we transfer personal information from the European Union or the United Kingdom, we rely on appropriate safeguards, such as the European Commission's standard contractual clauses. Information processed outside your country may be accessible to the courts, law enforcement and national security authorities of the countries where it's held.

We keep personal information only as long as we need it for the purposes in this policy:

• Enquiries and bookings: for as long as we're in contact about a possible or active engagement, then for up to 3 years, so we have a record of our conversations.
• Marketing emails: until you unsubscribe, after which we keep only what we need to respect your choice.
• Analytics data: for up to 14 months.

We keep information longer only where the law requires it or to resolve a dispute.

We use administrative, technical and physical safeguards suited to the information we hold, including encrypted connections (HTTPS), access limited to the people who need it, and service providers bound by confidentiality and security obligations. No system is completely secure, so we can't guarantee absolute security, but we work to protect your information and will notify you and the authorities of a breach where the law requires.

Everyone. You can ask us at any time to tell you what personal information we hold about you, to correct it, or to delete it, and you can unsubscribe from our emails using the link in any email.

Residents of US states with privacy laws (including California, Colorado, Connecticut, Virginia, Texas and others), subject to the conditions of your state's law, have the right to:

• know what personal information we collect, use and disclose, and get a copy of it;
• correct inaccurate personal information;
• delete personal information;
• opt out of the sharing of personal information for targeted advertising, including our use of advertising cookies for remarketing (we don't sell personal information or use profiling to make decisions about you);
• not be treated differently for exercising these rights.

If we decline your request, you can appeal by replying to our decision; we'll respond within the time your state's law allows. You can use an authorized agent; we may ask them for proof of authority.

Residents of Canada have the right to access and correct their personal information, to withdraw consent (subject to legal or contractual limits), and to complain to the Office of the Privacy Commissioner of Canada or their provincial commissioner.

Residents of the European Union, the United Kingdom and Quebec. We process your personal information to respond to your enquiry and take the steps you ask for before any agreement, for our legitimate interests in running, securing and improving our site and business, and with your consent for analytics and advertising cookies and marketing emails. You have the right to access, correct or delete your personal information, to restrict or object to how we use it, to receive it in a portable format, and to withdraw your consent at any time. You can also complain to your data protection authority, or in Quebec to the Commission d'accès à l'information.

How to make a request. Email info@integriti.io or call +1 (289) 901-0886. We'll confirm we received your request within 10 business days and respond within 45 days (or the time your law allows), verifying your identity first by matching details you've already given us.

This website is for businesses. It isn't directed at children, and we don't knowingly collect personal information from anyone under 16. If you believe a child has sent us personal information, contact us and we'll delete it.

Our site links to other websites and services, including our careers page hosted by our recruiting provider. Their privacy practices are governed by their own policies.

We review this policy at least once a year. When we change it, we'll update the date at the top, and we'll highlight significant changes on this page.

Our Privacy Officer is responsible for this policy and for how we handle personal information. Privacy questions or requests: info@integriti.io, +1 (289) 901-0886, or by mail to Integriti Group, Inc., One World Trade Center, 85th Floor, New York, NY 10007.